Website Privacy Policy

We recognize that privacy is important. This Privacy Policy applies to all of the products, services, and websites owned and offered by OCG, LLC (parent company of Cloverlook).

Cloverlook adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. If you have any questions about this Privacy Policy, please feel free to write to us at:

OCG, LLC c/o Cloverlook
946 Plantation Way
Montgomery, AL 36117-2282

Information we collect and how we use it: We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Cloverlook articles and information on the products and services we sell. In order to provide our full range of services, we may collect the following types of information:

  • Information you provide – When you sign up for a Cloverlook account or other Cloverlook service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, we also may request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Cloverlook services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
  • Cookies – When you visit Cloverlook, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service to you, our valued customer, including for storing user preferences, improving search results, and tracking user trends, such as how people shop on each of our websites.
  • Log information – When you access Cloverlook website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • Consent To Our Communication With You By E-Mail – By establishing a registered account with us, and/or each time you make a purchase through our site, you grant permission for Cloverlook or OCG, LLC to contact you at your e-mail address. To stop receiving our monthly newsletters, promotional/marketing, or special announcement e-mails follow the opt-out procedures set forth at the bottom of each email sent to you by our company.
  • Other sites – This Privacy Policy applies to Cloverlook website, products, and services only. We do not exercise control over external links from our site to other third-party sites. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you no related to Cloverlook.

Cloverlook only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

  • Providing our products & services, including the display of customized content and product presentations;
  • Auditing, research and analysis in order to maintain, protect and improve our products & services;
  • Ensuring the technical functioning of our website;
  • Protecting the rights or property of Cloverlook or our users; and
  • Developing new services.

Cloverlook processes personal information on our servers in the United States of America.

Choices for Personal Information

When you sign up as a registered user on Cloverlook that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Cloverlook features, products, and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case Cloverlook may not be able to provide those services to you.

Information Sharing

Cloverlook only shares personal information with other companies or individuals outside of Cloverlook in the following limited circumstances:

  • We have your prior written consent – electronically via email or registration. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Cloverlook, its users or the public as required or permitted by law.

If Cloverlook becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Cloverlook employees, suppliers, manufacturers, and agents who need to know that information in order to fulfill your order or to develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data Integrity

Cloverlook processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information When you use Cloverlook website, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask our online customers to identify themselves and the information requested to be accessed, corrected or removed before processing orders.

Enforcement

Cloverlook regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Cloverlook’s treatment of personal information by writing to us at:

OCG, LLC c/o Cloverlook
946 Plantation Way
Montgomery, AL 36117-2282

When we receive formal written complaints at this address, it is Cloverlook’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Cloverlook and an individual.

Changes to our Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at:

OCG, LLC c/o Cloverlook
946 Plantation Way
Montgomery, AL 36117-2282
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